Precision Talent

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Category Full-Stack Programming

Airalo: Staff Data Analyst, Product

Headquarters: Spain / United Kingdom

About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
Check out more information about Airalo in our Public Handbook: https://airalo-public.notion.site/airalo-public-handbook
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
We’re looking for a Staff Data Analyst, Product to own product analytics at Airalo. You’ll be the go-to person for understanding how our 20M+ users across 190+ countries interact with our product-what drives activation, engagement, retention, and ultimately revenue. This is a high-impact IC role with significant scope: you’ll partner directly with product teams and leadership  to shape product strategy through data.
You’ll report to the Director of Data and partner closely with analytics engineering, product managers, and cross-functional stakeholders. Success looks like product decisions backed by rigorous analysis, experimentation that compounds learning, and metrics the business trusts and uses. Beyond delivering insights that influence the roadmap, you’ll help shape how product analytics operates at Airalo-our model is evolving, and you’ll have real input into how we scale coverage and structure the team.

What you’ll do:

    • Partner with Product teams to define success metrics, design experiments, and evaluate feature impact
    • Partner with fractional squad analysts where they exist; serve as the primary analytics partner for squads without dedicated coverage and help evolve our organisational model for product analytics
    • Be hands-on with analysis, dashboards, and metric development while building the foundations for a scalable product analytics practice
    • Define, own, and govern product metrics and KPIs in alignment with our company-wide unified KPI framework-ensuring consistency, clarity, and trust in how we measure product performance in alignment with business goals
    • Build and maintain core product health dashboards in partnership with analytics engineering as we’re transitioning to self-service via Lightdash and maturing our analytics platform
    • Conduct deep-dive analyses on user behavior, funnel performance, and cohort trends to surface opportunities and diagnose issues
    • Design and analyze A/B tests and experiments, establishing best practices for experimentation rigor
    • Translate complex analytical findings into clear recommendations for technical and non-technical stakeholders, including executive leadership
    • Partner with data and product teams, to define data requirements and ensure product event tracking meets analytical needs

Must-haves:

    • 7+ years in product analytics, data science, or quantitative analytics roles, with demonstrated impact at staff/principal level
    • Deep experience with product analytics in a B2C or marketplace environment-you understand funnels, retention curves, and user lifecycle intimately
    • Track record of defining and owning metrics frameworks-you’ve established KPIs, driven cross-functional alignment, and maintained metric integrity as products and teams scaled
    • Strong SQL skills and proficiency in Python or R for statistical analysis and modeling
    • Proven track record designing and analyzing experiments, with solid understanding of statistical methods and common pitfalls
    • Experience with product analytics tools (Amplitude, Mixpanel, or similar) and modern BI platforms
    • Ability to translate ambiguous business questions into structured analytical approaches
    • Excellent communication skills-you can tell a compelling story with data and influence product decisions at the leadership level
    • Strong business intuition and user empathy; you think beyond the data to understand the “why”
    • Comfortable operating with autonomy in a fast-moving environment where not everything is well-defined-you bring structure without waiting for permission
    • You’ve been the person who brought rigor to a team that didn’t have it-introduced frameworks, challenged assumptions, and shifted how product teams think about data

Good to Have:

    • Experience in marketplace, telecom, travel or subscription/usage-based businesses
    • Experience building experimentation programs or platforms from scratch-culture, tooling, and processes
    • Previous work at a scale-up during hypergrowth, where you’ve seen what breaks and what scales
    • You’ve been the person who brought rigor to a team that didn’t have it-introduced frameworks, challenged assumptions, and shifted how product teams think about data
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: https://www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

To apply: https://weworkremotely.com/remote-jobs/airalo-staff-data-analyst-product

Dropbox: Staff Fullstack Product Software Engineer, Dash

Headquarters: Remote – Canada: Select locations

Role Description

At Dropbox, we believe the future is built on great ideas. And great ideas don’t just come from the top; they come from everywhere.  Our mission is to design an enlightened way of working. 

Our Engineering team is working to simplify the way people work together. They’re building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact. This is just the beginning of how Dropbox will use AI/ML to enhance knowledge work in today’s work environment. We’re excited to bring a new generation of personalized AI-powered experiences in Dropbox to improve our customers’ working lives and a more focused, efficient, and productive workday.

You will play a crucial role in designing, developing, and maintaining AI-powered software applications. You will work closely with cross-engineering teams, product managers, data scientists, and ML engineers, to build robust and scalable solutions to drive user engagement and business growth. You will have the opportunity to grow a product at the beginning of it’s S-curve and to define the next generation of AI products at Dropbox.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

  • Collaborate with product managers and other engineering teams to understand business requirements and translate them into technical specifications for AI-powered software applications.
  • Define and deliver the multi-team growth strategy with measurable outcomes through ownership of product capabilities and technical systems
  • Lead the design and delivery of software solutions across specific product areas or multi-component systems
  • Establish engineering best practices, improve system reliability, and drive down technical debt
  • Collaborate with cross-functional teams to balance technical requirements with business goals
  • Lead by example through high quality code, thoughtful reviews, and hands on mentorship, fostering a collaborative and growth-oriented culture.
  • Mentor senior engineers; model high-signal design reviews and effective cross-team influence.
  • Conduct experiments and A/B tests to validate hypotheses and guide product decisions.  
  • Participate in and uplevel on-call rotations to maintain service reliability

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

  • 12+ years of relevant experience 
  • BS/BA degree or higher in Computer Science or related technical field, or equivalent technical experience
  • Strong problem-solving skills and the ability to translate user requirements into practical solutions.
  • Ability to work across the stack on projects and able to build a minimum working product quickly
  • Experience working on large scale user facing applications
  • Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and present technical concepts to non-technical stakeholders.

Preferred Qualifications

  • Prior experience on a product growth team
  • Excited about building 0→1. Comfortable with ambiguity and pivoting directions
  • Experience at building user-facing applications on web and/or desktop using front-end technologies such as JavaScript, TypeScript, React, HTML5, CSS3
  • Strong proficiency in backend development technologies such as Golang and Python.
  • Experience building large distributed systems at scale. 

Compensation

Canada Pay Range
$204,900$277,200 CAD

To apply: https://weworkremotely.com/remote-jobs/dropbox-staff-fullstack-product-software-engineer-dash

Stripe: Product Manager, Commerce Systems

Headquarters: SF, SEA, NYC, US – Remote

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. 

About the team

The Commerce Systems team is at the literal nexus of Stripe’s expansion to a full-fledged Financial Services infrastructure platform. We own the internal revenue engine that enables every product team at Stripe to monetize their offerings, manage fees, and create complex commercial constructs. You will join a high-leverage 110-person organization, partnering with 10–20 engineers to harmonize disparate systems—from billing to financial data warehouses—into a single, elegant interaction surface.

What you’ll do

As the PM for Commerce Systems, you will be the architect of the ‘engine room’ of Stripe’s revenue. You will be responsible for building the unified control planes that harmonize Stripe’s internal billing, seller systems, and financial data warehouses into a single, high-leverage interaction surface. In this role, your mission is to eliminate integration friction for internal product teams, allowing them to ship faster, while ensuring our merchants receive the world-class fee transparency and reconciliation tools they need to run their businesses.

Responsibilities

  • Harmonize Infrastructure: Build the “control planes” that unify seller systems, user billing, and financial data warehouses to reduce integration friction for product teams.
  • Architect for Velocity: Drastically reduce the time-to-market for new Stripe products by streamlining monetization workflows and core underlying capabilities.
  • Drive Strategy: Articulate the product vision for our revenue platform, developing annual and quarterly plans that align with Stripe’s rapid expansion into AI and new financial services.
  • Navigate Complexity: Act as a leader and change agent, thriving in “chaos” to turn operational noise into a clear engineering roadmap.
  • Cross-Functional Leadership: Partner with engineering leaders to design ingestion, enrichment, and serving interfaces while acting as a thought partner for GTM, Finance, and Legal.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role.

Minimum requirements

  • 7+ years of experience as a Product Manager in technology companies.
  • Backend Foundation: Deep experience with large-scale backend systems and an API-first mindset.
  • Platform Expertise: Proven track record building platform infrastructure that serves the needs of multiple disparate stakeholders.
  • Communication: Ability to synthesize complex technical discussions and write succinctly for senior leadership. The ability to work cross functionally and speak multiple ‘languages’: you’re equally credible as a thought partner for Go-to-Market, Engineering, Finance or Legal leaders.
  • Operational Resilience: Comfort dealing with many moving pieces and evolving legacy systems into their next generation.
  • Most importantly, we’re looking for great product managers who deeply understand their users, turn that into great plans, and make those plans happen. Even if you don’t have all the experience above we’d encourage you to apply if this role excites you

Preferred Qualifications

  • Experience in Fintech or at a Hyperscaler Cloud Infra provider (e.g., AWS, GCP, Azure).
  • Experience managing technical software products from infancy to scale.
  • A background in designing and building multi-product platforms or complex billing systems.

To apply: https://weworkremotely.com/remote-jobs/stripe-product-manager-commerce-systems

Bridgeway Benefit Technologies: Product Owner

Headquarters: Remote

Bridgeway is seeking a Product Owner to oversee the development of products from start to completion to ensure they meet our customer needs. The Product Owner will be responsible for determining the overall vision of products, guiding the Technical team on user story requirements, prioritizing feature work, and ultimately drive teams to build successful solutions. Successful Product Owners act as close partner with architecture, engineering, marketing, customer support, and sales to build a best-in-class experience for our customers. 

This is a remote position with occasional travel.  

 

Responsibilities: 

  • Collaborates with cross-functional teams and various stakeholders to optimize current and new product offerings, including analytics, design/user experience, engineering, and user enablement. 
  • Turns data insights into products with actionable outcomes to the customer.  
  • Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks. 
  • Prioritizes and informs stakeholders of the product vision, strategy, features, and prioritization to internal and external.  
  • Works with user-focused departments to define self-service user experience, support, and monitoring for customers.  
  • Partners with sales departments to align prioritization with customer needs  
  • Translates product roadmap features into well-defined product requirements including features, Epics, user stories, and acceptance test criteria.  
  • Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. 
  • Leads the product functional design process based on an intimate knowledge of the users and technology.  
  • Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful. 
  • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment. Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals. 
  • Research and analyze market, the users, and the roadmap for the product. Follow competitors and the industry.
  • Partners with Technical Writers to produce and maintain product documentation including release notes, user guides and customer communications.
  • Actively participate in Process alignment, improvement and roll out strategy with Product and Engineering teams and leadership.
  • Participate or lead product-related meetings like CCB, DRB, product showcases, UGC sessions, VOC’s, etc. within respective product space. 

 

Requirements: 

  • 3+ years of professional experience in Product Management and/or Product Development of commercial applications and taking product to market
  • Proven track record of delivering data driven solutions with a customer-first mindset
  • Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles
  • Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc.
  • Familiarity with Scrum and KanBan methodologies
  • Strong communicationpresentation and leadership skills
  • Experience in healthcare desirable
  • Experience with Microsoft (Azure DevOps) product suite desirable
  • UI/UX design experience desirable
  • Bachelors in Business, Information Technology, Marketing, or related field 

 

Bridgeway is an equal opportunity employer.

To apply: https://weworkremotely.com/remote-jobs/bridgeway-benefit-technologies-product-owner

Intellum: Senior Product Manager

Headquarters: Remote, United States

About us 

Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. 

We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively. 

 

Senior Product Managers at Intellum lead major product areas, working closely with customers, client-facing teams, engineering, quality, and design. They bring business and user research into decision-making to deliver solutions that drive client value and align with our product strategy, while strengthening overall product execution by recommending process improvements, sharing best practices and collaborating with other product team members. 

In this role, you’ll research user needs, competitors, and market opportunities to prioritize initiatives with the highest client impact. Once prioritized, you’ll guide solutioning, prepare initiatives for development, and collaborate with your pod to ensure successful delivery.

Intellum Senior Product Managers have a passion for building great products and a deep commitment to understanding our clients—spending time with them in discovery, learning their challenges, and ensuring our solutions truly meet their needs.

 

Responsibilities

  • Contribute to Intellum’s product strategy by developing a deep understanding of customer needs, our product, and the competitive landscape.
  • Maintain and communicate a prioritized product roadmap aligned with platform strategy, customer needs, and internal input.
  • Deliver roadmap initiatives that drive adoption, product/market fit, and increased customer value and revenue growth.
  • Conduct rigorous research and analysis, both qualitative and quantitative, to inform product decisions.
  • Collaborate with Design and Engineering to shape user journeys, wireframes, and solutions that balance user value, technical feasibility, and business goals.
  • Partner with Product Marketing on positioning, market research, and competitive analysis to strengthen product strategy.
  • Oversee release readiness, including phased launches, client change management, and feedback loops to drive successful feature launches and adoption. 
  • Strengthen overall product execution by recommending process improvements, sharing best practices and collaborating with other product team members.

 

Skills & Qualifications

  • 5-7+ years of SaaS product management experience with a history of successful product delivery.
  • Proven ability to drive complex projects to completion while managing multiple priorities in parallel.
  • Experience delivering solutions in fast-moving, small-team settings and adapting in growing, changing environments.
  • Demonstrated success in distilling complex, ambiguous client input to identify root problems.
  • Experience driving product outcomes through disciplined research, structured analysis, and evidence-based decision-making.
  • Technical depth that earns trust and credibility with engineers and clients.
  • Recognized for strong client presence and effective communication across teams and mediums.
  • Experience building models to support analysis and decision-making around pricing, adoption, cost, etc.
  • Consistently delivers high-quality outcomes through strong organization and attention to detail.
  • Advanced proficiency in data analysis.
  • Proven success in delivering integrated solutions across multiple systems and complex technologies.
  • Proficiency with SQL, APIs, HTML/CSS, authentication standards (OAuth, SAML), and third-party integrations.

Education

  • Bachelor’s degree in Engineering or related field preferred; or equivalent years of relevant experience. 

BENEFITS

  • Medical – 100% of employee premiums for selected individual plans
  • Dental – 100% of employee premiums covered
  • Vision – 100% of employee premiums covered
  • LinkedIn Learning
  • 401(k) plus matching (US Based Only)
  • Unlimited PTO
  • Calm subscription
  • Annual Company Retreat

 

Intellum is an equal-opportunity employer. We’re committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at careers@intellum.com. 

If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to careers@intellum.com to inquire about specific pay ranges.

 

To apply: https://weworkremotely.com/remote-jobs/intellum-senior-product-manager

Prolific: Senior Product Designer

Headquarters: Remote, UK

Senior Product Designer

Team: Product, Research & Design

 

Prolific

Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that’s reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it’s the quality and diversity of human-generated data that truly differentiates products and models.

 

The Role

As part of our operational evolution we are looking for our first ever Senior Product Manager to be fully dedicated to building for our Research customers. You will take a ‘founder mindset’ to our heritage business, leading strategy and execution for a broad-remit product team focused on academic and business research customers, many of them self-serving, but increasingly more of them institutional or enterprise users.

Impact: You will be the Product person responsible for the product impact and outcomes of the team and future teams building in our Research Group. Online research is shifting rapidly with the advent of AI tools for good and bad (consider: AI-enabled online research fraud) and this has reshaped the playing field. ​​This role will inherit a platform which has been used and loved by researchers for over 12 years, with the opportunity to own, evolve and where necessary, start again, for our next chapter. You’ll report directly into the VP Product of Prolific, and will work cross-functionally while accountable for a stream-aligned team. 

Responsibilities: You will be responsible for product managing a stream-aligned team of your own. This means you’ll be accountable for the outcomes and impact of that team. You’ll be advising and building with the General Manager for Research, as well as varied collaborators. 

Culture: Adding on to our Prolific Principles, we expect colleagues in the Product, Research, and Design Group to demonstrate reliability, grit, diplomacy, a bias for action, and a dogged focus on value – you’ll be a champion of these behaviors yourself, and in the culture of your team. Accountability and autonomy are two sides of the same coin, and we expect you to demonstrate both.

 

What you’ll be doing

  • You’ll bring your varied Product career experience to bear to solve customer problems and create new opportunities for users to fall in love with Prolific.
  • You’ll raise the bar of our product – and Product team – by making bets and building products that customers love and which drive commercial value for our business.
  • You will be an unblocker and simplifier of complexity: colleagues will bring you problems, and emerge optimistic, with solutions.
  • You’ll partner productively with Product Design, User Research, Analytics, and Engineering to find ways to deliver products in a test-learn-iterate fashion.

What you’ll bring

  • An extensive and varied track record working embedded in technology teams alongside engineers and designers. 
  • Experience of optimising funnels in close collaboration with marketing and/or customer-facing disciplines, or of working within a growth team.
  • Competence or expertise in most or all of:

    • The industry’s prevailing Product/Engineering methodologies, hands-on experience of Agile frameworks, continuous discovery, continuous delivery, JTBD frameworks, thin or vertical slicing, self-organizing teams, advocacy of ‘thinking in bets,’ test-learn-iterate loops, etc.
    • Strong commercial acumen alongside data-informed decision-making.
    • A storyteller’s flair, a model teamplayer, belief in ‘strong opinions weakly held’, personal accountability, and a relentless can-do attitude.

Even better if you have

  • Scale-up or startup experience.
  • AI/ML training / AI/ML development experience.
  • A track record of giving back to your Design community.

Why Prolific is a great place to work

We’ve built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won’t come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

 

Links to more information on Prolific

Benefits 

External Handbook 

Website 

Youtube 

Privacy Statement

By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific’s Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.

To apply: https://weworkremotely.com/remote-jobs/prolific-senior-product-designer

Appomni: Senior Customer Support Engineer

Headquarters: Denver, CO or Remote

About AppOmni

AppOmni prevents SaaS data breaches by delivering end-to-end SaaS security. Our platform gives security teams clear visibility into posture, access, third-party connections, AI-related activity, and with built-in discovery to identify unsanctioned SaaS and Shadow AI tools. Backed by continuous monitoring and real-time threat detection, AppOmni helps enterprises identify and resolve risks early, keeping their SaaS applications secure. Recognized as a Frost Radar™ 2025 Leader and Great Place To Work®, AppOmni continues to set the standard for innovation and customer value in SaaS security. The largest and fastest-growing global enterprises across industries trust AppOmni to secure their SaaS applications..

 

About the Role

We are seeking a strategic, results-driven Senior Support Engineer to engage and enable AppOmni’s customers. In this role, you will troubleshoot complex technical issues quickly while serving as a key collaborator between the support, product, and field teams. As a senior member of the team, you are expected to operate with a high degree of independence, managing complex cases to resolution and synthesizing customer feedback to drive product improvements.

 

What You’ll Do:

Technical Support & Issue Resolution

  • Provide L1/L2 triage of AppOmni’s core product and flagship integrations.
  • Troubleshoot the majority of support tickets independently
  • Answer customer questions through the Zendesk support queue 
  • Diagnose, troubleshoot, and solve problems both internally and externally
  • Effectively determine which customer issues warrant escalation
  • Take full ownership of cases to resolution by working across product, engineering, and Customer Success teams
  • Keep customers updated on the status of open tickets, including incremental updates and specific questions from engineering
  • Represent the voice of the customer internally and advocate for key issues
  • Continuously analyze and improve support processes to help build a world-class support organization
  • Identify trends that warrant the creation of customer-facing documentation, such as Knowledge Base articles

 

What We’re Looking For:

  • 4-5 years of experience in technical support or software development.
  • Knowledge of Zendesk preferred
  • Must-have knowledge of APIs and Postman
  • Familiarity with JIRA/Confluence is a plus
  • Experience with Google Cloud Logs, Sentry, and Chrome Dev tools a plus
  • Working knowledge of common SaaS solutions (e.g., Salesforce, M365, Zoom, Box, ServiceNow, Workday) is desired
  • Self-driven and self-motivated individual who thrives in a fast-moving environment
  • A self-starter capable of mastering complex concepts with minimal assistance
  • Deep curiosity and a willingness to go “above and beyond” to tackle significant problems
  • High standards for detail, process, and quality
  • Excellent prioritization skills are necessary
  • Startup experience is a plus

 

Culture

Our talented team is collaborative and supportive as we move quickly to research and develop new ideas, deliver new features to our customers, and iterate on ideas and innovations. We accomplish this by focusing on our five core values: Trust, Transparency, Quality, Customer Focus, and Delivery. Our team is determined to make a difference to positively impact our way of life by securing the technology that is changing the world.

AppOmni is proud to be Certified by Great Place to WorkⓇ, as we seek to build a culture where all employees feel appreciated and supported, especially with clear and honest leadership, employee recognition, and an environment that fosters innovation and collaboration.

We believe diversity fuels innovation and drives growth by bringing a wealth of different perspectives and skills. We’re committed to fostering an inclusive environment where every employee feels valued, heard, and empowered to reach their full potential. Join us in building a workplace where we can all thrive.

Careers at AppOmni


Compensation & Benefits

AppOmni is committed to supporting our employees’ financial, professional, and personal well-being. To do this, we take a holistic view of compensation, one that values not just the immediate financial package but also the long-term growth of both our employees and our company. We’re committed to pay equity and transparency and encourage all candidates to discuss their salary expectations with us early in the application process.

Our total rewards package includes the following:

  • Base Salary: The annual base salary compensation range in the U.S. for this role is: $114,000 – $155,000 USD. Final offer amounts are determined by factors such as the
    final candidate’s skills, qualifications, and experience, as well as business considerations and peer compensation. 
  • Stock Options: Our vision is to not just grow as a company but to grow together.  By offering stock options, we are inviting you to be an integral part of our journey forward.
  • Benefits: Home office stipend, Generous paid time off, paid company holidays, paid floating holidays, paid parental leave, paid sick time and paid family leave for applicable states, health insurance – medical, dental, and vision with HSA option, LifeWorks Employee Assistance Program, company-provided life insurance, AD&D, STD/LTD and additional supplemental life insurance options, 401(k) and Roth retirement saving accounts, and a monthly wellness benefit reimbursement. All benefits are subject to eligibility requirements and plan details. 

AppOmni is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity or expression, age, religion, disability, pregnancy, marital status, veteran status, medical condition, genetic information, or any other characteristic protected by law. AppOmni is also committed to providing reasonable accommodations to qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at employeesuccess@appomni.com.

To apply: https://weworkremotely.com/remote-jobs/appomni-senior-customer-support-engineer

Workana: Senior Product Manager

Headquarters: Argentina

At Workana, we’re transforming the future of work by connecting top remote talent from Latin America with global opportunities. As the largest freelancing platform in the region with over a decade of experience, we empower thousands of professionals and businesses to thrive in a remote-first world.

We are currently seeking a Senior Product Owner to join our team and drive the execution of key product initiatives. This hands-on role will focus on ensuring the timely delivery of high-quality products, collaborating closely with cross-functional teams and stakeholders to align on goals, and driving continuous improvement. You will play a key role in the product development process, prioritizing tasks, managing the product backlog, and ensuring that each release delivers real value.

About the role

As a Senior Product Owner at Workana, you will be at the forefront of product delivery, working directly with engineering, design, and other cross-functional teams to bring our product vision to life. Your primary focus will be on executing the product roadmap, ensuring that products are developed and launched on time, while maintaining a strong alignment with business priorities and customer needs.

This role is all about hands-on execution—you will actively manage the day-to-day product development process, continuously optimize workflows, and ensure smooth communication between teams. Your ability to prioritize, manage stakeholders, and navigate the complexities of product delivery will be essential to the success of the role.

What you’ll do

Product End-to-End

  • Oversee product definition and delivery: Be directly involved in the definition, execution and timely delivery of product features, ensuring alignment with business objectives and customer expectations.
  • Manage product backlog: Prioritize tasks, define user stories, and work closely with the engineering team to ensure a smooth development and delivery processes.
  • Collaborate with cross-functional teams: Work closely with engineering, design, data, and other stakeholders to ensure a seamless product delivery from start to finish.
  • Optimize delivery processes: Continuously improve product workflows to enhance team efficiency, product quality, and speed to market.

Stakeholder Management

  • Coordinate with stakeholders: Act as the main point of contact between the product team and internal stakeholders, ensuring alignment on goals, priorities, and expectations.
  • Build strong relationships: Foster strong, trusting relationships with both internal and external stakeholders to support seamless collaboration.
  • Foster collaboration: Create a transparent, communicative environment that encourages teamwork and drives collective success.
  • Ensure customer satisfaction: Gather feedback from stakeholders and customers, ensuring the product meets their needs and expectations, and make necessary adjustments based on their input.
  • Hands-on product execution: At least 5 years of experience in product management or a similar role, with a proven ability to drive product delivery from concept to launch.
  • Experience managing stakeholders: Strong interpersonal skills, with the ability to manage relationships across teams and departments.
  • Excellent communication skills: Ability to effectively communicate with both technical and non-technical teams to ensure alignment.
  • Prioritization & decision-making: Strong ability to make data-driven decisions and prioritize features in a fast-paced environment.
  • Analytical and agile mindset: Ability to use data and metrics to make informed decisions, optimize product outcomes, and drive continuous improvement. Eager to make things happen and solve problems in smart ways.

Nice to Have

  • Experience with Marketplace platforms: Experience working with marketplace products or platforms, particularly in the tech industry, is a plus.
  • Startup experience: Experience working in a startup environment, where flexibility and agility are key, is highly valued.
  • Make a Difference: Your work will directly impact the lives of thousands of freelancers across Latin America, empowering them to achieve autonomy, professional growth, and better opportunities.
  • High-Impact Role: Lead high-impact product initiatives at the largest freelancing platform in Latin America, where your contributions directly drive our growth and success.
  • Growth Opportunities: Workana’s dynamic startup environment offers limitless opportunities for career advancement as we scale.
  • People-First Culture: At Workana, we value our people. We are a remote-first company that fosters collaboration, creativity, and professional growth in an environment where your ideas matter.

To apply: https://weworkremotely.com/remote-jobs/workana-senior-product-manager

Meter: Software Engineer, Product

Headquarters: New York

Our dashboard is the preeminent way our customers and partners interact with our products. It’s where complex networks become simple, where infrastructure decisions become clear, and where businesses gain confidence in their connectivity. As a product engineer at Meter, you’ll shape how companies visualize and interact with the networks that keep them running, transforming dense technical systems into intuitive, elegant, and performant experiences.

The impact you’ll drive

  • Create data visualizations that go beyond charts. You’ll give businesses real-time insight into device health, connectivity and performance.

  • Ensure every interaction feels instantaneous by improving render, load, and scroll performance

  • Adapt our dashboard to shine on any screen

  • Build reusable visualization components and design patterns that empower the entire team to move faster.

What your craft looks like

You will work in TypeScript, React, Vercel, and GraphQL to deliver fast, resilient, and beautiful experiences across varied use cases. That means getting the fundamentals right: well-tested code, intuitive interfaces, and ensuring swift performance at scale. You’ll evolve Meter’s in-house Design System, expand reusable components, and collaborate closely with Design and Engineering peers to accelerate product delivery.

What makes you a fit

  • You bring both deep technical craft and hold a high bar for quality and polish

  • You operate with autonomy, communicate with clarity, and find energy in helping others move faster

  • You care about building elegant systems that scale and unlock better customer outcomes

  • You’re motivated by the opportunity to shape the foundation of a fast-growing company, where even small improvements create outsized impact.

Why Meter?

The internet runs the world. Every purchase you make, video call you join, it’s all packets flowing through networks. But those networks haven’t changed for decades. They’re brittle, complex, and surprisingly hard to set up in an enterprise space.

We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive.

Compensation

  • The estimated salary range for this role is $163,000 – $220,000.

  • Additionally, this role is eligible to participate in Meter’s equity plan.

By applying to this job you acknowledge that you’ve read and understood Meter’s Job Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/meter-software-engineer-product

The Flex: Senior Product Engineer

Headquarters: Paris

Join the team redefining the future of global living.

At The Flex, we believe renting a home should feel instant, intelligent, and effortless — as seamless as booking a ride.
Our ambition is bold: enabling anyone to live anywhere, anytime, without friction.

Powered by Base360.ai, our proprietary automation engine, we’re building the operating system for modern renting — connecting property data, orchestrating operations, and enabling seamless stays across continents.

If you love building products end-to-end, obsess over user experience, and enjoy owning real systems used in the real world, this role is for you.

What You’ll Build

As a Senior Product Engineer, you’ll sit at the intersection of product, engineering, and operations.

You’ll own features from idea to production — shaping the product, designing the system, writing the code, and shipping improvements that directly impact guests, operators, and partners.

This is a role for engineers who think in products, not tickets, and who care deeply about usability, performance, and outcomes.

️ Your Mission

Own Product Features End-to-End
Design, build, and evolve core product experiences across web applications and APIs.

Build for Users
Translate real operational and user problems into simple, intuitive product solutions.

Ship Fast, Learn Faster
Release frequently, gather feedback, and iterate relentlessly.

Design Scalable Systems
Build clean, maintainable architectures that scale as the platform grows.

Automate the Experience
Use automation and intelligent workflows to remove friction from both guest and operator journeys.

Collaborate Closely
Work hand-in-hand with product, design, data, and operations to turn ideas into impact.

You’re a Great Fit If You Have

  • Strong experience building user-facing products as a senior engineer

  • Comfort working across frontend, backend, and APIs

  • Experience with modern web stacks (React, Node.js, cloud-native platforms)

  • A strong product mindset — you care why something is built, not just how

  • A history of shipping features that users actually love

  • High standards for quality, performance, and UX

  • A bias toward execution and ownership

Why You’ll Love Working Here

Direct User Impact
Your work will shape how thousands of people live and move around the world.

High Ownership
You’ll own meaningful parts of the product with real autonomy.

Fast-Moving Team
Short feedback loops, constant learning, and zero bureaucracy.

Performance-Based Rewards
Competitive compensation with upside for high performers.

Remote-First
Work from anywhere — outcomes matter more than hours.

This Role Is Not for You If

  • You want to work only on backend or isolated components

  • You prefer tickets over ownership

  • You’re not interested in user experience or product outcomes

  • “Good enough” is good enough

#LI-Remote

To apply: https://weworkremotely.com/remote-jobs/the-flex-senior-product-engineer