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Headquarters: USA

URL: https://www.clerky.com

To apply: https://weworkremotely.com/remote-jobs/clerky-customer-operations-writing-specialist

Headquarters: Germany

About Jimdo

We exist to unleash the power of the self-employed – helping solopreneurs and micro-businesses thrive by doing what they’re passionate about and removing the complexity of building lasting, successful businesses.

Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help everyone build a presence online. Today, we’re a profitable, remote-first company with 220+ people from 50+ nationalities working across 15+ countries. We’ve helped build over 36 million websites to get online across the world.

We’re more than just a website builder. We’re an AI-powered platform that helps self-employed people actually run and build successful businesses — from getting found online, winning customers and running their business with a peace of mind by knowing exactly what to do next to move forward.

At the heart of Jimdo is a strong belief in personalized, data-driven guidance. Our platform combines design, business tools, and an AI-powered core that turns real customer data into clear insights and next steps helping our customers focus on what moves their business forward.

Role Overview :

This role exists to build on the strong design foundation already in place at Jimdo and help evolve it further as the company scales, changes focus to a multiproduct platform, and our AI capabilities mature.

As Head of Design, you will lead and develop our Product Design function, with a focus on simplicity, usability, and customer outcomes for solopreneurs and micro-businesses. You will ensure design is deeply embedded in how we understand customer problems, shape product strategy, and deliver coherent experiences across the customer lifecycle working closely with our VP of Product & Design on building out this vision.

A defining aspect of the role is advancing how AI is used within design, not to replace craft or judgment, but to remove low-value iteration, increase leverage, and allow designers to focus on higher-impact work leading to customer success.

Your impact:

• Set clear design direction that raises the quality, clarity, and consistency of product experiences, grounded in the needs of solopreneurs and micro-businesses.

• Ensure design is a strong partner in problem definition, shaping product strategy—not just executing solutions.

• Lead the evolution of AI-enabled design practices to increase speed, reduce low-value iteration, and improve outcomes without compromising craft.

• Own and evolve the design system in close partnership with Product and Engineering, balancing consistency, scalability, and innovation.

• Take a holistic view of the end-to-end customer experience across product touchpoints and the broader lifecycle.

• Partner closely with Marketing and Brand to ensure alignment across product experience, content, narrative, and visual language.

• Lead, coach, and grow a senior Product Design team, fostering a culture of quality, curiosity, and continuous improvement.

• Work cross-functionally with Product and Engineering leadership to support effective discovery, prioritisation, and execution.

What you bring:

• Senior leadership experience building and scaling high-performing product design teams.

• A strong point of view on simplicity, usability, and user-centered design.

• Demonstrated ability to evolve design systems and experience quality at scale across the full customer journey.

• Practical experience integrating AI into design workflows to improve speed and outcomes.

• Deep empathy for small businesses, solopreneurs, or similarly constrained customer segments.

• Comfort operating across product, brand, content, and lifecycle design.

• Strong collaboration skills and a systems-thinking mindset.

• High standards, clear taste, and the ability to raise the bar without creating friction.

• Experience in optimising for conversion while not detracting from usability.

What we offer:

Inspiring Mission: At our core, we are driven by a meaningful mission – to  empower solopreneurs and small businesses to succeed and  to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up  with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in. 

An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone’s voices are heard.

Continuous  Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and Coaching. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.

Competitive Benefits Package: 

• Annual compensation reviews to ensure you’re rewarded fairly.

• A remote office set-up bonus to enhance your workspace.

• A unique workation policy that allows you to work from different locations.

• An employee assistance program, offering resources and counseling.

• Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let’s continue to create a workplace where everyone can thrive, regardless of background or identity.

By sending your application, you declare that you read and understand the Jimdo Applicant Privacy Policy

To apply: https://weworkremotely.com/remote-jobs/jimdo-head-of-experience-design

Headquarters: Cairo, Cairo Governorate, Egypt

Description:
Designing system architectures and technical solutions to ensure scalability, stability, and security, while aligning solutions with business requirements.

Key Responsibilities:

• Design system and application architectures (High-Level & Low-Level Design).
• Analyze requirements and translate them into executable architectural solutions.
• Define design standards and technical governance.
• Design system and service integrations (APIs / Integration).
• Review technical decisions and development team deliverables.
• Support implementation teams and resolve architectural challenges.
• Document architecture and technical diagrams.

Requirements:

• Minimum of 10 years of experience in System Design or Solution Architecture.
• Experience designing large and complex systems.
• Strong understanding of architectural principles (Scalability, Availability, Security).
• Experience with Microservices or SOA.
• Good knowledge of design patterns and databases.
• Strong communication skills and ability to work with multiple teams.
• Strong communication skills and ability to work within a team.

To apply: https://weworkremotely.com/remote-jobs/ssc-hr-solutions-system-design-solution-architect

Headquarters: San Francisco

URL: http://giftly.com

Customer Support Specialist (Email Focus)

Remote | Full-time 

We’re looking for someone to be the primary email support representative during core business hours—handling the majority of incoming customer inquiries and helping keep the inbox moving efficiently.

This role is best for someone who is fast, clear, and comfortable handling a high volume of emails, including more complex or escalated customer situations.

What you’ll do

• Serve as the main email responder during core hours

• Handle a high volume of customer inquiries with speed and accuracy

• Manage and respond to escalated or high-emotion customer issues with professionalism and sound judgment

• Prioritize time-sensitive or high-impact cases

• Help triage incoming emails and keep the inbox organized

• Flag recurring issues or customer confusion to the team

• Assist with backlog when needed

What we’re looking for

• Experience in high-volume email support

• Strong written communication (clear, calm, and efficient)

• Ability to stay composed and effective when handling frustrated or upset customers

• Good judgment on when to resolve independently vs escalate internally

• Comfortable working in a fast-paced, sometimes messy environment

What success looks like (first 60–90 days)

• Consistently handling a large portion of daily email volume

• Keeping response times fast during core hours

• Confidently managing escalated customer situations

• Helping reduce backlog

• Identifying common customer issues and patterns

Why join Giftly?

As a Giftly employee, you’ll enjoy the flexibility of remote work with the stability of a full-time role and benefits. You’ll work closely with a small, motivated team on a fun consumer product and gain exposure to many areas of the business. This is an ideal opportunity for someone who’s energetic, self-disciplined, and eager to grow—starting with email support during the holidays and evolving into a key voice for our customers year-round.

To apply: https://weworkremotely.com/remote-jobs/giftly-inc-customer-support-email-specialist

Headquarters: Poland

We want to revolutionise how money moves between fiat and crypto to unlock the numerous possibilities that Web3 offers. We need a creative and innovative Senior FinCrime Product Owner to design and implement a robust and innovative financial crime and fraud product to protect our users, eliminate bad actors, and propel forward the ecosystem. In this role, you’ll be expected to build out Deblock’s FinCrime platform by setting out the product strategy, owning the roadmap for delivery, and hiring the team to deliver it.

We’re looking for someone who can see what’s broken in the financial crime industry, someone who has a burning itch to fix it, and someone who can build a better solution from the ground up. If financial crime seems like an eminently fixable problem to you, this is the role for you. We want to revolutionise the FinTech industry. Create a new paradigm. And we need the best minds to do it

What we are looking for:

• Experience building products to prevent and detect financial crime and fraud
• Experience working in a high-growth start-up or fintech 2+ years of experience working on technical products (such as platforms, distributed systems, data science, machine learning, computer vision, embedded systems, robotics etc.)
• Experience developing product(s) from zero to first release and beyond

What will make you stand out:

• Professional qualification from an internationally recognised body (e.g. ICA, ACAMS)
• Deep knowledge of the UK and EU regulatory environment and key financial crime regimes
• Experience working with crypto compliance tools (e.g. Chainalysis, Elliptic)
• Strong data analytics capability to extract insights from large datasets and translate them into product strategy and decision-making

• Competitive salary + stock options
• Private dental + health insurance
• The best tech for your job
• 30 days of paid holidays (excl. bank holidays)
• Option to work 100% remotely or come to the office – your choice!
• Ability to work abroad for 4 months a year

To apply: https://weworkremotely.com/remote-jobs/deblock-senior-fincrime-product-owner

Headquarters: Philippines

As a Full-stack Developer, you’ll play a pivotal role in a rapidly expanding startup, driving both front-end and backend development responsibilities to ensure timely project success.

• Work within an Agile development team to develop, test and maintain, full-stack web application built on Microsoft technologies for backend hosted on AWS
• Attend daily scrum meetings to collaborate with cross-functional teams to identify and solve complex problems and strive for excellent development practice
• Develop software applications using .NET C# language and React frameworks with typescript
• Work closely with CTO, product owner, business analysts, and other developers to ensure that software requirements are met
• Deliver high-quality reusable code, with a focus on service reliability and monitoring
• Design and develop cloud-native software
• Utilisation of current technical best practices such as writing clean, testable code and pair programming

• At least 3 to 4 years of proven development experience on a full-stack capacity
• Extensive experience in a front-end developer role responsible for developing modern web-based user interfaces utilizing React, redux, TypeScript
• Work experience in ReactJS workflows like Redux, Create React App, and other libraries
• Good experience with .Net Core (6,8) and C# programming language
• ASP.NET Core, .net Core 6.0/8.0, C#, SQL, Web API, AWS
• Experience with managing CI/CD pipelines
• Strong Agile and Scrum experience
• Familiarity with IaaC and more specifically AWS CDK will be highly regarded
• Familiarity with Containerization and Docker
• Excellent English communication skills to effectively collaborate with foreign counterparts

To apply: https://weworkremotely.com/remote-jobs/manila-recruitment-full-stack-developer-net-react-wfh-34881