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Headquarters: Cheyenne, WY

URL: https://remotetalentcloud.com/

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IMPORTANT! Please use this link to apply:
➡️ https://remotetalentcloud.com/apply/

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Description:

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:

• Responding to customer inquiries via phone, email, and/or chat
• Providing fast, friendly, and professional assistance
• Troubleshooting product and service issues to find optimal solutions
• Maintaining detailed and accurate records of customer interactions
• Staying up to date on client products, services, and policies to provide accurate information
• Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements:

We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

• This is a fully remote position, but you must be located within the United States
• Fluent in speaking, writing, and reading the English language
• A reliable Internet connection and computer
• A positive, professional attitude and a passion for helping others
• The ability to work independently in a distraction-free home office
• Previous customer support experience is a plus, but not required

Why Apply:

• Fully remote: work from anywhere within the United States
• Full-time and part-time available
• Competitive hourly pay from $20/hr

How to Apply:

Please use this link to apply: https://remotetalentcloud.com/apply/

To apply: https://weworkremotely.com/remote-jobs/remote-talent-cloud-remote-customer-support-20-hr-united-states-4

Headquarters: Remote

URL: https://rankbreeze.com/

Role Overview:

Key Responsibilities include, but are not limited to:

• Scalable Customer Onboarding & Success: Guide new customers through a seamless onboarding process with our software platform, setting them up for success.
• Ongoing Customer Support: Act as the main point of contact for customers, addressing questions about software and services as the product expert, while maintaining high customer satisfaction.
• Project Coordination: Coordinate bug reports and feature requests between operations, support, and development teams. Manage timelines and coordinate efforts between teams of writers, editors, and customers to ensure smooth execution of services.
• Service Management: Oversee ongoing professional services for listing optimization to ensure client satisfaction and maximum revenue generation.
• Process Improvement: Identify ways to improve project workflows and service processes, contributing to overall efficiency and customer success.
• Performance Monitoring: Regularly analyze and report on customer performance metrics, ensuring consistent improvements and identifying growth opportunities.
• Smart Support Optimization: Utilize AI to enhance response efficiency without losing the personal touch that drives customer satisfaction.

We’re Looking For Someone Who Has/Is:

• Minimum 1 year in customer service, ideally in a startup or technology environment.
• Familiarity with Airbnb and the vacation rental market.
• Tech-savvy, proficient in using support software and quick to learn new tools and systems.
• Forward-thinking, intuitive, and action-oriented.
• Detail-oriented, highly organized, with strong project management skills and the ability to manage multiple priorities simultaneously.
• Strong problem-solving abilities and a customer-focused mindset
• Personable with exceptional communication skills (written, verbal, and in video).
• Able to thrive in a fast-paced, demanding startup environment.
• Fluent in English.

Why Rankbreeze?

• Be part of a growing Canadian tech company with a global reach.
• Work in a flexible, remote environment.
• Enjoy continuous opportunities for professional growth.

Benefits of Joining Our Team

• Growth opportunities
• Remote work environment
• Collaborative and fun team
• Public holidays off
• Vacation accommodation benefits

How to Apply:

1. Apply directly through our job board linked here: https://jobs.cvviz.com/rankbreeze/job_80105_Customer_Success_Manager_(Tech_Startup)
2. Answer all the questions within the job posting. Include the word “banana” as part of your response in a fun & unique way. This helps us understand that you’ve read this section before applying.
3. Submit your resume, a cover letter explaining your interest and suitability for the role, and any relevant work samples or references.
4. Submit pre-interview answers here: https://www.videoask.com/fcw4rxyq4 

To apply: https://weworkremotely.com/remote-jobs/rankbreeze-customer-success-manager-tech-startup

Headquarters: GA

URL: https://www.jpcoinc.com/

As a Copyeditor at J & P, you will play a crucial role in ensuring all our written content is clear, consistent, and of the highest quality. From marketing materials to project documentation, your work will directly impact how we communicate with our clients, partners, and the broader public. The ideal candidate will have a keen eye for detail, a strong command of grammar, and a passion for producing polished and professional content.

Key Responsibilities:

– Edit and proofread a variety of documents, including website copy, marketing materials, technical documents, project proposals, press releases, and social media posts.
– Ensure all content is clear, concise, and grammatically correct, while maintaining the company’s brand voice and tone.
– Collaborate with the marketing and project teams to ensure all written content aligns with company goals and messaging.
– Fact-check and verify technical content for accuracy, ensuring compliance with industry standards and regulations.
– Improve the readability and flow of documents, ensuring they are tailored to the intended audience.
– Maintain consistency in style, format, and terminology across all written materials.
– Assist in developing style guides, templates, and editorial guidelines for internal use.
– Support ongoing content creation by providing feedback and suggestions for improvement during the drafting process.

ustomer needs. 

To apply: https://weworkremotely.com/remote-jobs/j-p-co-inc-copyeditor

Headquarters: USA

URL: https://creditwellnessllc.com

• Tech savvy with the ability to navigate digital tools such as SLACK, CRM software, google sheets, etc. Our team uses these digital tools daily.
• Growth oriented and always looking to learn and acquire new skills. 
• Autonomous self starters who can work independently and efficiently. 
• Team players with the ability to implement feedback from their sales coaches. 
• Patient and professional with clients. Finances can be a difficult topic for some clients to discuss. We are looking for individuals who showcase empathy and professionalism especially under pressure!
• Financially motivated individuals who can meet and exceed sales targets.
• Outgoing with outstanding rapport building and active listening skills. Can you carry a conversation with anyone? This may be for you!

To apply: https://weworkremotely.com/remote-jobs/credit-wellness-llc-inside-sales-account-executive

Headquarters: Kogan.com

URL: http://www.kogan.com

AI Automation & Architecture Lead

Kogan.com is Australia’s largest pure-play online retailer, a publicly listed, high-scale eCommerce platform serving millions of customers. 

This is a fully remote role open to US-based candidates. You’ll be expected to visit our Melbourne HQ a few times a year to collaborate in person with the team. Flights and accommodation covered. Melbourne consistently ranks among the world’s most liveable cities and is famous for its food, coffee culture, and tech scene.

In this role, you get focused remote work from home plus genuine in-person time with a sharp, tight-knit  team building real things at scale. If you fall in love with the city after your visits and want to relocate, we’re open to that conversation, including visa sponsorship for the right person.

This is not a standard AI role. 

Are you an AI visionary who can vibe code at the speed of thought? Do you live and breathe autonomous agents, process optimization, and the bleeding edge of LLM capabilities?

At Kogan.com, we are looking for an elite AI specialist to become our internal evangelist and lead our artificial intelligence transformation. Reporting directly to the CEO and CTO, you will have a unique mandate: work on top-priority special projects at the executive level, while simultaneously partnering with every department across the business to ruthlessly optimise our operations.

We aren’t just looking for someone who can write ChatGPT prompts. We need an architect who can deploy highly autonomous “God-Mode” agents (like OpenClaw, OpenHands, N8N and CrewAI) securely within a massive e-commerce infrastructure. If you know how to build multi-agent swarms, implement strict security sandboxes, and want to shape the future of Australia’s leading retail pioneer, we want you on the team.

What you’ll be doing:

• Serving as Kogan.com’s AI Evangelist, driving adoption and innovation across the entire organization.
• Working one-on-one with the CEO/CTO on high-impact, special projects to give us an unfair competitive advantage.
• Rapidly prototyping and deploying production-ready software using AI-assisted “vibe coding.”
• Architecting and deploying autonomous agents (OpenClaw, OpenHands, LangGraph) to automate complex workflows in supply chain, marketing, and customer service.
• Designing Human-in-the-Loop (HITL) workflows to ensure AI bots have appropriate guardrails and approval gates before executing high-stakes production tasks.
• Connecting AI agents securely to our e-commerce stack, ERPs, CRM, and internal databases.

What you’ll need:

• Strong foundation in computer science, systems architecture, and API integrations.
• Proven experience with the absolute latest AI automation tools, multi-agent frameworks, and advanced workflow builders (n8n, Make.com).
• Deep understanding of AI security protocols, containerization (Docker), and permission allowlists to protect enterprise data from prompt injections and rogue agent behavior.
• Strong commercial awareness of LLM API costs to prevent resource drain and optimize token usage.
• A relentless passion for AI and a habit of staying three steps ahead of industry trends.

Apply now and help us build the future of retail.

Why Kogan.com:

• You will have direct access to executive decision-making, real scale, and the freedom to build.
• This is an opportunity to define how AI is actually used inside one of Australia’s leading digital retailers, not just experiment on the sidelines.
• Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check out https://devblog.kogan.com/ and https://goodteams.app/engineering/kogan.com.
• Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future.
• Your role has a lot of ownership, autonomy and little red tape. You’ll be empowered to achieve positive outcomes and your work will have a real impact.
• You’ll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia.
• Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ.
• A range of employee benefits such as; Meaningful Learning budget. Complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!

About Us:

To apply: https://weworkremotely.com/remote-jobs/kogan-com-ai-automation-architecture-lead

Headquarters: San Francisco

URL: http://giftly.com

Customer Support Specialist (Email Focus)

Remote | Full-time 

*Please note we are only able to consider US-based candidates at this time*

We’re looking for someone to be the primary email support representative during core business hours—handling the majority of incoming customer inquiries and helping keep the inbox moving efficiently.

This role is best for someone who is fast, clear, and comfortable handling a high volume of emails, including more complex or escalated customer situations.

What you’ll do

• Serve as the main email responder during core hours

• Handle a high volume of customer inquiries with speed and accuracy

• Manage and respond to escalated or high-emotion customer issues with professionalism and sound judgment

• Prioritize time-sensitive or high-impact cases

• Help triage incoming emails and keep the inbox organized

• Flag recurring issues or customer confusion to the team

• Assist with backlog when needed

What we’re looking for

• Experience in high-volume email support

• Strong written communication (clear, calm, and efficient)

• Ability to stay composed and effective when handling frustrated or upset customers

• Good judgment on when to resolve independently vs escalate internally

• Comfortable working in a fast-paced, sometimes messy environment

What success looks like (first 60–90 days)

• Consistently handling a large portion of daily email volume

• Keeping response times fast during core hours

• Confidently managing escalated customer situations

• Helping reduce backlog

• Identifying common customer issues and patterns

Why join Giftly?

As a Giftly employee, you’ll enjoy the flexibility of remote work with the stability of a full-time role and benefits. You’ll work closely with a small, motivated team on a fun consumer product and gain exposure to many areas of the business. This is an ideal opportunity for someone who’s energetic, self-disciplined, and eager to grow—starting with email support during the holidays and evolving into a key voice for our customers year-round.

To apply: https://weworkremotely.com/remote-jobs/giftly-customer-support-email-specialist

Headquarters: Remote

URL: https://t.mercor.com/3UKvr

Our partner is collaborating with leading AI labs to engage highly accomplished creative writers—playwrights, novelists, and short story authors—for advanced AI training projects. Contributors will apply their literary expertise to improve AI systems’ ability to generate nuanced, high-quality narrative content. This work emphasizes strong storytelling, stylistic precision, and editorial judgment informed by published and awarded experience. This is a project-based opportunity with flexible participation.

Key Responsibilities

• Review and refine AI-generated content across plays, novels, and short stories

• Evaluate outputs for literary quality, structure, tone, and thematic depth

• Provide detailed editorial feedback to improve coherence and originality

Ideal Qualifications

• 10+ years of experience in creative writing, including playwriting, novel writing, and/or short fiction

• A substantial body of published work (e.g., novels, staged plays, or multiple short stories in recognized outlets)

• Work featured in prestigious literary publications, journals, anthologies, or professional productions

• Recipient of recognized literary awards, fellowships, or honors across any of the three disciplines

• Exceptional command of narrative craft, including structure, voice, dialogue, and character development across formats

• Strong ability to critique and refine written work with attention to style, coherence, and thematic depth

To apply: https://weworkremotely.com/remote-jobs/helix-recruit-freelance-writers-75-150-hr

Headquarters: Oregon USA

URL: https://porkbun.com

Live Technical Support Representative — Full-Time (40 hrs/week, Sat–Sun required) — $40,000/year + Benefits — Locations: USA

It’s time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply!

Porkbun is a fully remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. Applicants must be based in the USA and eligible for employment.

From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions directly to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech-savvy individuals such as developers. At the same time, bargain-hunters are thrilled to learn that we offer incredible support despite our industry-low prices.

We think Porkbun.com is the best registrar in the world, and if you check out our TrustPilot reviews, you’ll see that’s not just our own bias talking. But even the easiest-to-use interface can’t solve every customer problem.

Typical issues:

• “How do I connect my domain to Shopify?”

• “How do I transfer my domain to Porkbun?”

• “My website isn’t working.”

• “How do I purchase WordPress hosting?”

• “Why didn’t my payment go through?”

• “How do I connect my hosted email to Outlook?”

• “Why is your company named Porkbun?”

Experience –  professional or personal – with domains, hosting, DNS is required, or, absent that, very strong experience in live technical support.  We are looking for someone with proven technical and diagnostic ability who loves learning new things. Live support experience that spans multiple modes of support, such as email, chat, and phone, is valued. 

Important skills:

• You can provide amazing live support via phone and chat, even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours )

• You can write emails with a professional tone

• You love the feeling of making a customer happy

• You’re an excellent problem solver

• You have at least two years of tech support experience, either at an internal help desk or customer-facing position

• Experience with domains, hosting, and DNS

• You have a steady Internet connection and a quiet room to work out of

• You work efficiently in a remote work environment

• You are perfectly fine with horrible hilarious puns

If the above describes you, please follow the instructions below EXACTLY and respond accurately — failure to do so means we will filter out your application.

• Attach your resume and cover letter to an email as two separate .pdf documents

• Address your email with the subject line “Technical Support Representative”

• Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry, but you are not eligible for the role:

• Are you based in the USA and eligible for employment (Yes/No)?

• Do you have two or more years of live technical support experience, and experience with domains, DNS, hosting (Yes/No)?

• Are you available and interested in working both Saturday and Sunday(Yes/No)?

• Feel free to add other relevant, brief content to your email but it must begin with those questions and your accurate responses

• Send that email with attachments to careers+support@porkbun.com

We are leaning into our growth and hiring for shifts that will bolster our live support coverage for US time zones. Answering phones and chats will be the primary priority of this role.

We are hiring for the following standard shifts (all times Pacific):  

Thurs – Mon, 9 AM – 5 PM; or,
Weds – Sun 9 AM – 5 PM

We believe that to do your job well, you need to take paid breaks – all 8-hour shifts include a total of one hour of paid breaks.

Starting pay: $40,000 / year + benefits. Applicants with multiple years of professional experience in a domain registrar or hosting company may be eligible for a higher starting salary.

This position offers full medical, dental, and vision benefits (single), starting after 90 days; optional Spouse or Family medical receives a 50% employer contribution. A simple IRA plan with a matching 3% company contribution is available after the first year.

Why work for Porkbun:

We’re making a big splash in a multi-billion-dollar industry, like a pig running through a puddle. We have seen incredible growth in our business fueled by word of mouth, savvy marketing, and mass-market accolades such as being recognized by USA Today and Forbes Advisor as the Best Domain Registrar. We are the #1 registrar as ranked by our 100% real TrustPilot customer reviews. We have over 500,000 active customers and nearly 4,000,000 domains under management. But we’re a small team, and that means a single, motivated individual can make a huge impact.

Porkbun is committed to a policy of nondiscrimination in employment on any basis. This is a fun place to work, but we’re not blind optimists; instead, our culture thrives on clear-eyed assessments to recognize and solve problems. Also, everyone who works here is genuinely nice. If this sounds like heaven to you, please apply.

To apply: https://weworkremotely.com/remote-jobs/porkbun-live-technical-support-representative-full-time-40-hrs-week-sat-sun-required-40-000-year-benefits