Privacy Policy
How Solutionfy Business Solutions collects, uses and protects your information.
Solutionfy Business Solutions ("Solutionfy," "we," "us," or "our") operates the website isolutionfy.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use the Site.
- Information you provide: your name, email address, phone number, company name, and any message content submitted through our contact form or via email.
- Automatically collected information: IP address, browser type, device information, pages visited, and referring URLs, collected through standard server logs and cookies.
- Client engagement information: if you become a client, we may collect additional business and financial information necessary to deliver bookkeeping, accounting, tax, or consulting services, governed separately by your engagement letter with us.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries submitted through the contact form or by email;
- Provide, maintain, and improve our services;
- Communicate with you about your enquiry or engagement, including scheduling consultations;
- Monitor and analyze usage trends to improve the Site;
- Comply with legal, regulatory, and contractual obligations;
- Detect, prevent, and address spam, fraud, or security issues.
3. Cookies & Tracking Technologies
The Site may use cookies and similar technologies to remember preferences, understand how visitors use the Site, and improve functionality. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; disabling cookies may affect certain features of the Site.
We do not use cookies to sell your personal information to third parties.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who support our operations, such as email delivery, hosting, and analytics providers, under confidentiality obligations;
- Legal and regulatory authorities where required by law, regulation, or valid legal process;
- Professional advisors such as our own accountants or legal counsel, where necessary and subject to confidentiality;
- Successors in the event of a merger, acquisition, or sale of business assets, subject to equivalent privacy protections.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including any legal, accounting, or reporting requirements. Contact form submissions that do not result in an engagement are generally retained for a limited period before deletion.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.
8. International Data Transfers
As an offshore service provider working with clients in the United Kingdom and United States, information we collect may be transferred to, stored, and processed in countries other than your own, including India. We take steps to ensure such transfers are subject to appropriate safeguards.
9. Children's Privacy
The Site is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the revised Policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at hello@isolutionfy.com.