Wayfair uses OpenAI models to improve ecommerce support and product catalog accuracy, automating ticket triage and enhancing millions of product attributes at scale.
How OpenAI built an agent runtime using the Responses API, shell tool, and hosted containers to run secure, scalable agents with files, tools, and state.
Rakuten uses Codex, the coding agent from OpenAI, to ship software faster and safer, reducing MTTR 50%, automating CI/CD reviews, and delivering full-stack builds in weeks.
Codex Security is an AI application security agent that analyzes project context to detect, validate, and patch complex vulnerabilities with higher confidence and less noise.
OpenAI introduces CoT-Control and finds reasoning models struggle to control their chains of thought, reinforcing monitorability as an AI safety safeguard.